Frequently Asked Questions

Pricing varies based on property size, surface type, and the specific services required. As a rough guide: residential house washing typically starts from $350, driveways from $200, and roof cleaning from $500. The best way to get an accurate figure is to use our instant quote tool, it calculates a real price estimate in under 2 minutes based on your specific details.

We're based in Buderim, so there's no travel surcharge for jobs in Buderim and the immediate surrounding suburbs. For other parts of the Sunshine Coast, a small travel contribution applies, this is included automatically in your instant quote estimate and there are never any surprise fees added on the day.

Yes. When you book multiple services in one visit, for example, a house wash combined with a driveway clean, we can often offer a combined price that's better value than booking each separately. Mention this when you request a quote and we'll factor it in.

Saturday appointments carry a 15% surcharge to cover weekend penalty rates. This is automatically included when you select Saturday in our quote estimator. Weekday bookings are at standard pricing.

Soft washing uses low pressure combined with professional biodegradable cleaning solutions to safely clean delicate surfaces, painted walls, rendered brick, roofs, and weatherboards. The detergents do the work, not the pressure. High-pressure cleaning is used for hard, durable surfaces like concrete driveways, pavers, and pathways where mechanical force is needed to remove embedded dirt and staining. We always use the appropriate method for each surface type.

When done correctly by professionals, no. We adjust pressure, water temperature, cleaning solutions, and technique based on the specific surface. This is exactly why experience matters, improper pressure can strip paint, damage timber grain, crack terracotta tiles, or dislodge paver joint sand. Our team has the knowledge and equipment to clean every surface correctly.

We can remove or significantly reduce most stains including oil, moss, algae, lichen, general dirt, and grime. Some stains, like deeply penetrated old oil on unsealed concrete, or certain rust stains, may be permanent. We'll always give you an honest assessment of what's achievable during the quoting process, rather than overpromising.

Most residential jobs take 2-4 hours depending on the services and property size. A driveway clean alone is typically 1-2 hours. A full house wash with driveway can take 4-5 hours. We provide estimated timeframes in your quote, and we never rush to the detriment of quality.

Not necessarily. For exterior cleaning we can usually work while you're away as long as we have access to the areas being cleaned and an outdoor water tap. We discuss access arrangements when booking and confirm everything beforehand so there are no issues on the day.

We monitor weather forecasts closely. Light rain doesn't typically affect our work or the results. However, heavy rain or storms mean we'll need to reschedule, we'll contact you in advance if the weather looks problematic. Rescheduling is handled quickly and your booking is always our priority.

We typically have availability within 1-2 weeks for most residential jobs. If you have an urgent need, pre-sale cleaning, a rental inspection, or a corporate deadline, let us know and we'll do our best to fit you in sooner. Call 0428 778 229 for urgent bookings.

Yes, we offer Saturday appointments for customers who need weekend service. A 15% Saturday surcharge applies. Sunday appointments may be available for commercial clients by prior arrangement, please enquire directly.

For most Sunshine Coast properties, annual or bi-annual cleaning delivers the best results. Coastal properties in Mooloolaba, Caloundra, and Noosa often benefit from more frequent cleaning due to salt spray and coastal grime. Hinterland properties like Buderim tend to need annual cleaning due to high humidity and organic growth from the tree canopy. We're happy to recommend a maintenance schedule based on your specific property and environment.

Yes. We carry comprehensive $20M public liability insurance covering all residential and commercial work. Certificates of currency are available on request, this is commonly required by body corporate managers and commercial property managers, and we're happy to provide them.

Simple, if you're not completely happy with the results, let us know and we'll come back to make it right at no cost to you. We don't consider a job done until you're satisfied. This has never been a problem, because we take real pride in the quality of our work.

Yes. We use professional-grade biodegradable cleaning solutions that are safe for gardens, grass, pets, children, and the Sunshine Coast's waterways. We take care to protect surrounding vegetation before applying any cleaning products, and always rinse thoroughly.